Products sold by Monarchy Audio and Microwise are covered by our 30-day return period.
All returns covered under our 30-day return period are subject to the following:
- A Return Merchandise Authorization (RMA) number issued by Monarchy must accompany all returns.
- RMA numbers must be obtained no later than 30 days from the date the product was shipped out to you.
- All sales are considered final after 30 days. No returns are accepted after 30 days.
- All RMA numbers are valid for 15 days from the date of issuance.
- All products must be returned in original condition, including packaging, documentation, warranty cards, manuals, and accessories.
Products returned without original packaging, accessories, and documentation, cannot be accepted and will be returned at customer’s expense.
- Modifying your unit using soldering iron WILL VOID THE WARRANTY. Soldering or Modification are considered physically
damaged and are not eligible for replacement or refund.
- All returns will be processed and fully inspected after they arrive in our warehouse.
- All related fees (shipping & return shipping fees) are NON-REFUNDABLE for all products in all cases.
- 15% restocking fee applies to all refunds. Please allow 1-2 weeks for all refunds.
After receiving your Return Merchandise Authorization (RMA) Number
- Write your RMA number legibly on the return label or outside of the packaging box.
- Return the item in its original packaging to:
380 Swift Ave., #21, South
San Francisco, CA 94080
Print Friendly PDF (Return Address)
Tel : (650) 873-3055
Fax : (650) 588-0335